Terms and Conditions at Gentlemens Corner

Purchasing Restrictions

You must be 18 years of age or older to purchase tobacco-related items on this site.  By ordering these from this site you are declaring yourself to be 18 years of age or older.

Returns Policy

A full refund will be provided for any goods returned to our shop, unopened in their original packaging, unused and within 30 days of purchase. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace or refund those goods if they are returned to our shop within 30 days of purchase. Reimbursement for return shipping expenses will be up to the value of the original quoted shipping cost. The replacement goods, if any, will then be supplied freight free.

After 30 days returns and refunds are subject to manufacturers warranty.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

(Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.)

The online credit card option is not yet available but its arrival is imminent. In the meantime, we still offer telephone (PAN entry) payment by credit card for your order and you get to speak to one of our staff to give us your credit card number and expiry date. Phone us at +64 9 303-3544 to pay for your existing online order by credit card or email us your credit card details using the email payment option..

Delivery Times

We will process your order within 5 business days following payment in cleared funds. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 2 days for delivery domestically, or 1 week internationally.